Terms & Conditions
Last updated: 19 October 2026
These terms explain how the Velmariq Essanova artisan ice cream café website works, what the published menu information means, and the rights and responsibilities relevant to visitors.
1. Who operates the website
The Velmariq Essanova website introduces our artisan ice cream café, its dessert selection, its story and the café experience in Leith, Edinburgh. The operator identified on this website is , at . References to “we”, “our” or “us” mean this operator. These terms govern browsing this informational website and preparing an enquiry; they do not replace the rights you have under consumer law.
Please read these terms alongside our Privacy Policy and Cookie Policy. If you have a question before visiting the café, our contact details are provided in the footer and on the Contact & FAQ page.
2. The information we publish
We provide descriptions of ice cream, desserts, ingredients, café ambience and our approach to hospitality for general information. Menus, flavours, prices where displayed, ingredient sources, portion presentations and availability may change by day or season. Photographs are illustrations of the type of products and experiences we offer, and a particular item shown may not be available when you visit.
We try to keep details accurate and current, but we cannot guarantee that every description remains complete or up to date. If information on this website is important to your visit—for example, an ingredient, allergy concern or item availability—please check with our team before purchasing.
3. No online purchase or account functionality
This website does not provide an online basket, account area, payment checkout, delivery ordering service or confirmed booking engine. Seeing a menu item on the website does not reserve it for you or create a contract for its supply. Purchases made in person are subject to applicable consumer protections and the relevant information provided at the café.
The site may include an enquiry-preparation form. That form copies your own message into your device’s clipboard; it does not automatically transmit an enquiry to us. To contact us, paste the copied information into a message using an email service you choose.
4. Allergens and food information
Ice cream and desserts may contain or come into contact with milk, eggs, nuts, peanuts, gluten, soya or other allergens. Recipes and ingredients can be changed, and shared equipment or food-preparation areas can create a risk of cross-contact. Descriptive labels such as “plant-based” do not, by themselves, guarantee a product is free from an allergen.
Please tell café staff about allergies or dietary needs before ordering and request the most recent ingredient and allergen information. Do not rely exclusively on imagery, abbreviated menu descriptions or past visits for allergy-related decisions.
5. Appropriate use of the website
You agree not to misuse the website, interfere with its security, attempt unauthorised access, transmit malware, overload the service, scrape information in a way that disrupts its operation, or impersonate the café or another person. You may browse publicly available material and share ordinary links to our pages for personal and non-commercial purposes.
If you believe a page contains an error, an accessibility issue or an inappropriate link, you can alert us using the non-clickable contact information provided on this site.
6. Intellectual property and imagery
The site layout, original written descriptions, branding, logos and presentation are protected by relevant intellectual property rights. Photographs may be owned or licensed by their respective rightsholders. Nothing on this website grants permission to reproduce, sell, modify or redistribute protected materials except as permitted by applicable law.
Reasonable personal use, ordinary browser caching and quotation allowed by copyright law are not prohibited. Please obtain written permission for other reuse of our original materials.
7. Submitting an enquiry
You are responsible for ensuring that any contact details and messages you choose to send are accurate and lawful. Avoid including payment-card data, passwords, sensitive medical records or other information that is unnecessary for a simple café enquiry. We do not require account registration to browse this website.
An enquiry does not guarantee a response by a particular time, product availability or a reservation. We aim to respond to genuine enquiries reasonably, but messages can fail to arrive because of issues outside our control.
8. Privacy and browser settings
Information sent through an email service is handled according to the security and privacy properties of the service chosen by you, and the handling practices explained in our Privacy Policy after it reaches us. The website’s local copy function is designed not to upload the form fields to our web server.
The current front end does not intentionally install analytics or advertising scripts. Your browser, network provider or the eventual hosting service may nevertheless process technical connection information needed to deliver the pages. See our Cookie Policy for an explanation of storage and related controls.
9. External links
Any future link to a third-party resource is supplied for convenience and does not, merely by appearing here, indicate endorsement or responsibility for the third party’s content, uptime or data practices. You should read the terms and notices of any external service that you independently choose to use.
Our primary site navigation and essential images, styles and scripts are designed to operate from local project files without third-party frontend dependencies.
10. Availability, maintenance and security
We may amend pages, correct mistakes, temporarily suspend availability or maintain the website without advance notice. We take reasonable care, but we cannot guarantee uninterrupted access, universal device compatibility or absolute freedom from software vulnerabilities.
You should use an up-to-date browser and avoid relying on this website as your sole source for time-sensitive matters. An issue that materially affects the site may be addressed as soon as reasonably practicable.
11. Responsibility and limitations
To the extent permitted by law, we are not responsible for losses arising solely from temporary site unavailability, ordinary technical errors or use of informational content in circumstances for which it was not intended. Nothing here excludes liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be limited.
Nothing in these terms removes or restricts mandatory consumer rights relating to goods or services purchased from the café. If these terms conflict with non-excludable legal rights, those legal rights prevail.
12. Changes to these terms
We may revise these terms when the website changes, the café adds or removes services, or legal requirements evolve. An updated date will be displayed on this page. Any revisions apply to use of the website after publication and do not retrospectively remove legal rights already accrued.
We encourage occasional review if you visit the site regularly or plan to rely on particular information.
13. Governing law and contact
These website terms are intended to operate in accordance with the laws applicable in Scotland, subject always to any mandatory rules that protect users in their own place of residence. Courts with jurisdiction under applicable law may hear disputes; nothing here prevents access to rights or remedies that the law does not allow us to exclude.
For questions about these terms or any website concern, contact at , or use the email and telephone contact details shown on the contact page.